Scion Staffing has been engaged to conduct an immediate search for an experienced Customer Service Representative for our client, an amazing well-known, highly regarded educational institution in San Francisco, California! This remote position is available for immediate hire and offers an incredible opportunity to become part of a thriving team! Work for a company that supports career advancement and a fun work environment.  

RESPONSIBILITIES

• Supports the student application process by partnering with the Enrollment Advisors to contact prospective new students through high volume outbound calls
• Provides customer service to prospective students and refers them to the proper department for enrollment 
• Ensures data is properly entered into the CRM for follow-up by the enrollment team 
• Receives and follows up on potential students via multiple communication paths including, but not limited to phone, email, SMS, fax online/social media/chat, and direct mail student inquiries relating to obtaining advanced degrees
• Meet and exceed daily, weekly, and monthly activity and conversion goals as set forth by the Enrollment Management Department 
• Support and other administrative duties as assigned

QUALIFICATIONS

• 1+ years of customer service experience, preferably within higher education
• Microsoft Office skills and a demonstrated ability to quickly learn new systems
• Strong organizational and problem-solving skills 
• Exceptional interpersonal skills and comfortable speaking on the phone 
• Excellent written and verbal communication

COMPENSATION AND BENEFITS

This exciting career opportunity provides an hourly pay rate of $25/hour DOE with room for further career growth! This is a wonderful opportunity to gain valuable experience and work as part of a terrific team!

HOW TO APPLY

For immediate consideration, please submit your resume and more information about your background! Apply today to be considered for this amazing career opportunity with an incredible company!

ABOUT OUR SEARCH FIRM

Scion Staffing is a national award-winning staffing firm! Since 2006, we have had the pleasure of successfully placing thousands of talented professionals with amazing career opportunities. Through our innovative team building and recruiting solutions, we bridge the gap in executive leadership searches, direct hire recruiting, interim leadership placement and temporary professional staffing. Our track record and recruitment process has made us one of the top recruitment firms in the nation.

We are proud to be part of the Forbes lists of the Best Recruitment Firms and the Best Executive Search Firms in America. Additionally, Scion has been recognized as a Clearly Rated Best of Staffing firm as well as a top recruitment firm by The Business Times. Additional information about us can also be found at www.scionstaffing.com. Scion Staffing, Inc. is an equal opportunity employer and service provider and does not discriminate on the basis of race, religion, gender, gender identity, national origin, citizenship status, sexual orientation, disability, political affiliation or belief, or any other protected class. We are committed to the principles of Equal Opportunity Employment and are dedicated to making employment decisions based on merit and value, for ourselves, our client companies, and for the candidates we represent. For opportunities located in a region that have enacted fair chance, arrest or conviction-based employment ordinances, Scion Staffing proactively follows the enacted guidance and considers for employment all qualified applications with arrest and conviction records. We believe in following best practices and considering all qualified applicants that apply with us.